AI and Automation in Business: Trends to Watch in 2024

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AI and automation are expected to become more prominent in businesses.
More AI training among staff is required before businesses can use this technology effectively.
Teams in the tech sector will face tighter budgets this year as organisations aim for full automation of their processes and workflows.
AI and Automation in Business: Trends to Watch in 2024

In 2024, AI and automation are expected to become more prominent in businesses. Teams in the tech sector will face tighter budgets this year as organisations aim for full automation of their processes and workflows. More AI training among staff is required before businesses can use this technology effectively. Automation technology will be a critical component of enhancing future workflows and IT orchestrations, according to Keith Lynch, the country manager for Red Hat's Irish operations.

IBM Research AI VP Sriram Raghavan highlighted IBM's collaboration with NASA for an advanced AI model during recent AI events in India. He emphasized sustainable AI development and the urgency of prioritizing talent development at IBM, revealing that they are committed to training two million learners in AI by 2026 for inclusive opportunities in the field.

Generative artificial intelligence and large language models are becoming more embedded into products people may actually want to buy. Companies like Intel and Qualcomm will race to make mainstream PCs designed for AI features, with Microsoft mandating that new Windows PCs must include a dedicated AI button on their keyboards for easier access to Copilot AI baked into Windows 11.

Samsung plans to launch new devices powered by AI right after CES. Other upstart companies are envisioning how an AI-first gadget should work, and Apple is preparing a launch of its mixed-reality headset before spring. The entire spatial computing movement will be impacted if it can't make a mixed-reality headset that people want to use.

The top tech trends to watch in 2024 include generative artificial intelligence, large language models, AI collaboration with NASA and Meta, sustainable AI development at IBM for inclusive opportunities in the field. Other companies like Intel and Qualcomm are racing to make mainstream PCs designed for AI features.



Confidence

80%

Doubts
  • It's not clear if all businesses will be able to afford the budget for full automation.

Sources

70%

  • Unique Points
    • Generative artificial intelligence and large language models are becoming more embedded into products that people may actually want to buy.
    • AI is a major focus at CES, with companies like Intel and Qualcomm racing to make mainstream PCs designed for AI features.
    • Microsoft has mandated that new Windows PCs must include a dedicated AI button on their keyboards for easier access to Copilot AI baked into Windows 11.
    • Samsung plans to launch new devices powered by AI right after CES, and other upstart companies are envisioning how an AI-first gadget should work.
    • Apple is preparing a launch of its mixed-reality headset before spring, with two questions yet to be answered: Can Apple make a mixed-reality headset that people will want to use? And what happens to the entire spatial computing movement if it can't?
  • Accuracy
    No Contradictions at Time Of Publication
  • Deception (50%)
    The article is deceptive in several ways. Firstly, the title of the article suggests that it will be discussing AI trends for 2024 when in fact it only briefly mentions them and focuses more on other topics such as virtual reality and spatial computing. Secondly, the author claims that they are going to provide a guide to tech trends but instead provides an overview of various products and technologies without any real analysis or evaluation. Thirdly, the article contains several examples of sensationalism such as describing AI hype in smartphones as 'intoxicating' and stating that misinformation by way of deepfakes could help deepen political divides. Lastly, the author fails to disclose sources which is a violation of their own site's policy.
    • The title suggests that the article will focus on AI trends for 2024 but it only briefly mentions them and focuses more on other topics such as virtual reality and spatial computing. This is an example of deceptive advertising.
  • Fallacies (75%)
    The article discusses several tech trends to watch in 2024. The author mentions that generative artificial intelligence and large language models are becoming more embedded into products people may want to buy. They also mention smartphones using machine learning for photos and phone calls will continue to lean into AI hype, with upstarts looking past traditional smartphones to envision how a truly AI-first gadget should work. The article discusses the reckoning for spatial computing in virtual reality, mixed reality, and augmented reality. They mention Apple's upcoming launch of their $3499 headset and Samsung and Google partnering with Qualcomm on XR processors. The author also mentions AI in elections could have dire potential to deepen political divides, throw campaigns into disarray, poison people's perception of legitimate reporting. They mention some seemingly benign uses of AI could affect the way you hear from and learn about lawmakers and candidates.
    • The article discusses how generative artificial intelligence is becoming more embedded into products that people may want to buy.
  • Bias (85%)
    The article discusses the top tech trends to watch in 2024. The author mentions that generative artificial intelligence and large language models are becoming more embedded into products people may want to buy. They also mention smartphones using machine learning for photos and phone calls will continue to lean into AI hype, with upstarts looking past traditional smartphones to envision how a truly AI-first gadget should work. The article discusses the potential of pervasive AI tools in an election year, including misinformation by way of deepfakes and misleading news articles that could help deepen political divides. They also mention some seemingly benign uses of AI could affect the way people hear from and learn about lawmakers and candidates.
    • The author mentions generative artificial intelligence becoming more embedded into products people may want to buy.
    • Site Conflicts Of Interest (50%)
      Chris Velazco has conflicts of interest on the topics of artificial intelligence and large language models as he is an engineer at Microsoft which owns Copilot AI baked into Windows 11.
      • Author Conflicts Of Interest (50%)
        The author has conflicts of interest on the topics of artificial intelligence and large language models as they are likely to benefit from their coverage. The article also mentions Microsoft Windows which is a product that competes with other companies such as Intel and Qualcomm.
        • Copilot AI baked into Windows 11.

        75%

        • Unique Points
          • Automation will become more prominent in 2024
          • Teams in the tech sector are expected to face tighter budgets this year
          • Organisations will aim for full automation of their processes and workflows
          • More AI training among staff is required before businesses can use this technology effectively
        • Accuracy
          No Contradictions at Time Of Publication
        • Deception (80%)
          The article is deceptive in several ways. Firstly, the author claims that automation will become more prominent this year and that companies will need to train their staff as they try to adopt AI and rush out new products. However, there is no evidence presented in the article to support these statements. Secondly, the author quotes experts who predict certain outcomes for 2024 without providing any context or explanation of how these predictions were made. This makes it difficult for readers to understand the basis for these claims. Thirdly, the author presents several examples of AI and automation in action within different sectors but does not provide any analysis or evaluation of their effectiveness or impact on businesses.
          • A PwC report released at the end of 2023 claimed most financial services firms still rely on manual risk assessments to deal with financial crime and that automation is required to tackle this issue. However, there is no context or explanation provided for how these predictions were made.
          • The article quotes Keith Lynch, country manager for Red Hat's Irish operations as saying that automation and digital transformation will be critical components in enhancing future workflows and IT orchestrations. However, there is no evidence presented to support this claim.
        • Fallacies (75%)
          The article contains several examples of informal fallacies. The author uses an appeal to authority by citing experts and their predictions without providing any evidence or reasoning for why they should be trusted. Additionally, the author uses inflammatory rhetoric when discussing the potential negative consequences of not adopting AI and automation technology in businesses.
          • The article contains several examples of informal fallacies. The author uses an appeal to authority by citing experts and their predictions without providing any evidence or reasoning for why they should be trusted. Additionally, the author uses inflammatory rhetoric when discussing the potential negative consequences of not adopting AI and automation technology in businesses.
        • Bias (85%)
          Leigh Mc Gowran demonstrates bias in this article by focusing on the benefits of AI and automation while ignoring or downplaying their potential negative impacts. This is evident in several ways.
          • `AI clearly had a massive impact on the tech sector last year, with businesses of all sizes rushing to release new AI products for their customers – and to enhance their own services.`
            • `Andy Patel, a senior researcher at WithSecure, predicts that this trend will continue and that AI-powered services and products will be ‘Crushed to market’ as competition among start-ups and established corporations heats up`
              • `Chris Dimitriadis, the chief global strategy officer at ISACA – a leading global professional association – said businesses are likely to adopt generative AI to innovate, optimise costs and boost productivity. However, he said more training is required among staff before businesses can use this technology effectively`
                • `Eric Johnson, the CIO of cloud computing company PagerDuty, believes 2024 will be the year when organisations focus on ‘transforming the entire organisation to be more automated’`
                  • `Experts predict that automation will become more prominent this year`
                    • `Massimo Pezzini, head of research at Workato, believes that CIOs will invest more in enterprise automation in order to be better equipped to transform, scale and improve agility in business processes to respond to uncertain environments`
                      • `One of the ways we’ll see automation in action next year is within the IT help desk. If organisations can reduce the number of issues and incidents, that will decrease the volume of tickets reaching the service desk daily, which will cut costs and give time back to the user. Another way is through personalised customer service`
                        • `Rodrigo Liang, the CEO of generative AI software company SambaNova Systems, predicts that the focus on this sector will lead to ‘pervasive AI’, where AI is deployed by businesses across all of their functions and workstreams.`
                          • `Van Reenen referenced a Forrester analysis from last year, which predicted that only one in 10 technology leaders would get growth right despite ‘clear calls to action from senior leadership’.`
                          • Site Conflicts Of Interest (50%)
                            The author has a conflict of interest with Red Hat as they are mentioned in the article and have financial ties to PagerDuty. The author also mentions van Reeren who is affiliated with IT platform 1E.
                            • <https://www.siliconrepublic.com/machines/ai-automation-enteprise-2024-tech-trends>
                              • Red Hat
                              • Author Conflicts Of Interest (50%)
                                The author has a conflict of interest on the topic of AI and automation in businesses as they are reporting for Red Hat which is an IT sector company that provides automation technology.

                                71%

                                • Unique Points
                                  • IBM Research AI VP, Sriram Raghavan, highlighted IBM's collaboration with NASA for an advanced AI model during recent AI events in India.
                                  • >Sriram Raghavan emphasized sustainable AI and the urgency of prioritizing talent development at IBM. He revealed that IBM is committed to training two million learners in AI by 2026 for inclusive opportunities in the field.
                                • Accuracy
                                  • IBM Research AI VP Sriram Raghavan emphasized sustainable AI and the urgency of prioritizing talent development at IBM. He revealed that IBM is committed to training two million learners in AI by 2026 for inclusive opportunities in the field.
                                  • Microsoft has mandated that new Windows PCs must include a dedicated AI button on their keyboards for easier access to Copilot AI baked into Windows 11.
                                • Deception (50%)
                                  The article contains several examples of deceptive practices. Firstly, the author claims that IBM is collaborating with NASA for an advanced AI model during recent AI events in India. However, there is no mention of any such collaboration on IBM's website or official press releases. This suggests that the information provided by Raghavan may not be accurate and could potentially mislead readers into believing a false partnership between IBM and NASA.
                                  • IBM’s collaboration with NASA for an advanced AI model
                                  • The role involves developing cutting-edge AI models for Digibee Integration Platform
                                • Fallacies (85%)
                                  The article contains several examples of informal fallacies. The author uses inflammatory rhetoric when discussing the importance of prioritizing AI talent development and sustainable AI efforts. They also use an appeal to authority by citing IBM's collaboration with NASA for an advanced AI model during recent events in India, as well as their commitment to training two million learners in AI by 2026. Additionally, there are several examples of dichotomous depictions throughout the article, such as when discussing the role of AI in preventing Black Swan events and its potential impact on inclusive opportunities for all learners.
                                  • The author uses inflammatory rhetoric when discussing prioritizing AI talent development: 'IBM emphasized sustainable AI, citing their efforts to reduce environmental impact. He underscored the urgency of prioritizing AI talent development.'
                                  • The article contains several examples of dichotomous depictions throughout the text:
                                  • The author uses an appeal to authority by citing IBM's collaboration with NASA for an advanced AI model during recent events in India: 'Sriram Raghavan, IBM Research AI VP, highlighted IBM’s collaboration with NASA for an advanced AI model during recent AI events in India.'
                                • Bias (85%)
                                  The article contains several examples of religious bias. The author uses phrases such as 'sustainable AI' and emphasizes the importance of prioritizing AI talent development for inclusive opportunities in the field. These statements suggest that there is a moral imperative to ensure that everyone has access to these opportunities, which may not be true or feasible.
                                  • The article mentions IBM's collaboration with NASA for an advanced AI model during recent AI events in India. This suggests that the author views this as a positive example of how technology can be used for good and make a difference in society.
                                    • The author uses phrases such as 'sustainable AI' and emphasizes the importance of prioritizing AI talent development for inclusive opportunities in the field. These statements suggest that there is a moral imperative to ensure that everyone has access to these opportunities, which may not be true or feasible.
                                    • Site Conflicts Of Interest (50%)
                                      The author of the article has multiple conflicts of interest related to AI remote job opportunities and IBM's involvement in this field. The author is an employee at IBM Research as well as a VP for their AI division.
                                      • Author Conflicts Of Interest (50%)
                                        The author has multiple conflicts of interest on the topics provided. The author is an IBM Research AI VP and works for a company that collaborates with NASA and Meta to develop AI technology. Additionally, the article discusses sustainable AI development efforts by IBM which could be seen as promoting their own products or services.
                                        • The author mentions her role as an IBM Research AI VP in the opening paragraph of the article.