Apple Apologizes for Controversial iPad Pro Ad
Apple has issued an apology after its latest iPad Pro advertisement received backlash from internet users and celebrities alike. The ad, which was posted on social media by Apple CEO Tim Cook on May 7, 2024, showed a hydraulic press crushing various creative tools such as musical instruments, paint cans, and even a human head sculpture. The ad was intended to highlight the thinness and power of the new iPad Pro but was met with criticism for its destructive imagery.
Many viewers saw the ad as offensive to the creative industry amid growing concerns about AI replacing jobs in creative fields. Actor Hugh Grant took to social media, writing, “The destruction of the human experience. Courtesy of Silicon Valley.” Other critics compared it to a dystopian vision of technology crushing creativity.
In response to the backlash, Apple's vice president of marketing communications, Tor Myhren, issued a statement to AdAge apologizing for the ad. “Creativity is in our DNA at Apple, and it's incredibly important to us to design products that empower creatives all over the world. Our goal is always to celebrate the myriad of ways users express themselves and bring their ideas to life through iPad,” Myhren said. “We missed the mark with this video, and we're sorry.”
Apple confirmed that it no longer plans to run the ad on TV.
The controversy is not the first time Apple has faced criticism for its advertising. In 2019, a controversial ad for its AirPods Pro was criticized for being racially insensitive. The company later apologized and pulled the ad.
Apple's apology comes as tech companies face increasing scrutiny over their impact on society and the economy. Many argue that technology is replacing jobs in various industries, including creative fields, leading to concerns about unemployment and income inequality.
The incident highlights the importance of careful consideration when creating advertisements. Apple's misstep serves as a reminder that even well-intentioned ads can be perceived negatively if they do not align with the values and sensitivities of their audience.