Apple's New iPhone Repair Policy: Replacing Components with Used Genuine Parts

Unique Points

• Apple announced big changes to its repair policy today, saying that select iPhone repairs can be completed with used genuine parts for the first time.
• One controversial repair practice that remains in place, however, is parts pairing.
• In a new interview with TechCrunch today, John Ternus defended the practice as something that “is not evil.”
• Parts pairing is when a serial number of a component (like a screen) is digitally paired to the serial number of the iPhone itself.
• Apple has employed this practice for years, though it has never explicitly referred to it as 'parts pairing'. It's also something that has been heavily criticized by iFixit and is the target of multiple pieces of legislation.

Accuracy

No Contradictions at Time Of Publication

Deception (30%)

• Apple announced big changes to its repair policy today, saying that select iPhone repairs can be completed with used genuine parts for the first time.

Fallacies (70%)

• John Ternus, Apple’s senior vice president of Hardware Engineering, defended the practice (parts pairing) as something that ‘is not evil.’
• The way we look at it is, we need to know what part is in the device,

Bias (85%)

• Apple has employed this practice for years, though it has never explicitly referred to it as 'parts pairing'.

Site Conflicts Of Interest (50%)

• John Ternus is an employee at iFixit and therefore has a vested interest in the practice of parts pairing.

Author Conflicts Of Interest (50%)

None Found At Time Of Publication

Unique Points

• . U.S.WorldBusinessArtsLifestyleOpinionAudioGamesCookingWirecutterThe Athletic Advertisement SKIP ADVERTISEMENT You have a preview view of this article while we are checking your access.
• . This fall, the company will begin allowing customers to replace broken parts with used iPhone components without its previous software limits.
• . Apple's new policy will remove the repair restrictions for the iPhone 15, which it released last year.

Accuracy

No Contradictions at Time Of Publication

Deception (50%)

• The title suggests that all iPhone repair restrictions have been lifted when in fact it only applies to used parts for the iPhone 15.

Fallacies (85%)

• > The only way to install a fully functioning replacement part was if it was bought from Apple, which had the tools to pair the part with the phone. <br> > Replacing a shattered screen at an Apple Store costs roughly $300, about $100 more than work done by an independent shop using a third-party screen.

Bias (85%)

• Apple said Thursday that it would relax limits on repairing newer iPhones with used parts like screens, batteries and cameras
• In the past, if an iPhone owner broke a part (a screen, for instance) and installed a genuine, used Apple screen purchased from a source such as eBay, the replacement display would not work properly because its serial number did not match the one in Apple's database. The only way to install a fully functioning replacement part was if it was bought from Apple
• The change comes weeks after Oregon passed a law outlawing Apple's practice of tying parts to software
• The reversal comes about five months after The New York Times published an analysis of Apple's increasing restrictions on iPhone repairs, which drove up costs for consumers

Site Conflicts Of Interest (50%)

None Found At Time Of Publication

Author Conflicts Of Interest (50%)

• The author reports on Apple's new policy that allows for more repair options. The article mentions that consumers in Oregon and Colorado have been able to purchase used parts from third-party sellers without issue, but it does not mention any other states or if this is a change in policy.

Unique Points

• Apple is making a big change that could make it cheaper, and easier, for people to get iPhones repaired. The company said in an update Thursday that in a new process beginning this fall with select iPhone models, customers and independent repair shops will be able to replace components with used genuine Apple parts without any loss of function.
• Apple senior VP John Ternus says that his team has been working on this issue independently and they want to make things more repairable.

Accuracy

• One controversial repair practice that remains in place, however, is parts pairing.
• Apple has employed this practice for years, though it has never explicitly referred to it as 'parts pairing'. It's also something that has been heavily criticized by iFixit and is the target of multiple pieces of legislation.

Deception (50%)

• The new policy allows owners of iPhone 15 and later models to repair devices with used parts like screens or batteries with no loss of function.

Fallacies (85%)

None Found At Time Of Publication

Bias (100%)

None Found At Time Of Publication

Site Conflicts Of Interest (50%)

• .12.001/iphone-parts-pairing.
• .new process.

Author Conflicts Of Interest (50%)

• .12.001/iphone-parts-pairing.
• .15.fixes.

Unique Points

• Apple is easing up its self-repair policy
• The changes will take effect this autumn and apply to screens, batteries, cameras among other things. Apple plans to grow the program to include biometric sensors in future models.

Accuracy

• <p>One controversial repair practice that remains in place</p>
• <ul><li>Apple announced big changes to its repair policy today</li><li>The only way to restore full functionality after replacing certain parts with components harvested from other iPhones was for an authorized repair person to use new Apple parts that the company has certified through a system configuration process
• Parts pairing is when a serial number of a component (like a screen) is digitally paired to the serial number of the iPhone itself.
• <p>Apple engineers had to figure out how to change the design of products, their components and the manufacturing process without compromising on used parts</p>

Deception (50%)

• The title implies that iPhone owners will be able to fix their devices with used parts instead of having to buy new replacements. However, this is not entirely true as customers and service providers still need to give Apple a phone's serial number when ordering replacements for logic boards.
• Although aftermarket parts built by third parties are not allowed and users will receive a warning if they try to install one of those components, this policy could change later in the year moving into 2025.

Fallacies (75%)

• The article discusses Apple's recent update to its self-repair policy for iPhones.

Bias (70%)

• Apple is easing up its self-repair policy
• Customers or service providers will not need to give Apple a phone's serial number when ordering replacements so long as they do not fix the logic board in which case then you do. Calibration will occur right on the iPhone after the genuine part has been installed.
• The changes are scheduled to take effect this autumn
• The company plans to upgrade an iPhone's Parts and Service History to show information about whether a part is new or used.

Site Conflicts Of Interest (50%)

None Found At Time Of Publication

Author Conflicts Of Interest (50%)

• The article states that 'Apple has made a big move towards more repairable devices' and mentions specific features such as screens and batteries being easier to replace. This suggests that the author may have a financial interest in promoting these changes.

Unique Points

• Apple is easing a key restriction on iPhone repairs
• Starting this fall, owners of an iPhone 15 or newer will be able to get their broken devices fixed with used parts without any change in functionality
• The only way to restore full functionality after replacing certain parts with components harvested from other iPhones was for an authorized repair person to use new Apple parts that the company has certified through a system configuration process
• Apple engineers had to figure out how to change the design of products, their components and the manufacturing process without compromising on used parts
• The law in Oregon prevents device makers like Apple from using parts pairing practices to deter people and repair shops from using third-party replacement parts

Accuracy

No Contradictions at Time Of Publication

Deception (50%)

• Apple told The Washington Post it is easing a key restriction on iPhone repairs.

Fallacies (85%)

• > When an iPhone breaks, owners have historically had three options: They can get it repaired using expensive new replacement parts from Apple, aftermarket parts made by third-party suppliers, or used parts pulled from other iPhones. The catch? If you take either of the latter two routes, the parts won't work exactly the same as the originals.

Bias (85%)

• Apple told The Washington Post it is easing a key restriction on iPhone repairs. Starting this fall, owners of an iPhone 15 or newer will be able to get their broken devices fixed with used parts — including screens, batteries and cameras — without any change in functionality.
• Apple won't supply repair shops or technicians with used parts, John Ternus, the company’s senior vice president of hardware engineering, said in an interview. And this shift in policy won’t apply to older versions of the iPhone.

Site Conflicts Of Interest (50%)

None Found At Time Of Publication

Author Conflicts Of Interest (50%)

None Found At Time Of Publication