Apple Services Experience Outages, Confusing Users

Apple, California, USA United States of America
Apple's App Store, Apple TV and other online services experienced outages on Wednesday.
The issues were first reported shortly after 6 p.m. ET and peaked about 45 minutes later.
Apple Services Experience Outages, Confusing Users

Apple's App Store, Apple TV, and other online services experienced outages on Wednesday. The issues were first reported shortly after 6 p.m. ET and peaked about 45 minutes later.

The App Store was affected by the outage along with Arcade, Audiobooks, Books, Fitness Plus and the Apple Sports app which launched earlier this year according to Apple's system status page.

Apple TV also experienced issues as well as other apps such as WhatsApp, Facebook and Instagram. The issue on these platforms was resolved within an hour for most of them but not all were fixed by 7:30 p.m ET.

The outage left many users confused wondering if they were the only ones affected.

It's been a rough few months for Apple, whose shares have declined 12% so far this year while the S&P 500 index has gained 9%. Last month, the U.S. Justice Department sued Apple claiming it used its popularity of iPhone to deter competition.



Confidence

90%

No Doubts Found At Time Of Publication

Sources

72%

  • Unique Points
    • Apple fixed an outage for its App Store on iOS and MacOS devices.
    • It's been a rough few months for Apple.
  • Accuracy
    • <br>It's been a rough few months for Apple.
  • Deception (50%)
    The article is deceptive in several ways. Firstly, the author claims that Apple fixed an outage for its App Store on iOS and MacOS devices when it was actually a temporary issue that lasted only a few hours. Secondly, the author implies that most applications generate revenue through individual app purchases but fails to mention that developers can also make money from subscriptions or advertising within their apps. Thirdly, the article mentions Apple's decline in shares this year without providing any context for why it has happened.
    • Apple on Wednesday said it had fixed an outage for its App Store on iOS and MacOS devices.
  • Fallacies (75%)
    None Found At Time Of Publication
  • Bias (75%)
    The article contains a statement that the App Store was having issues in 2022. This is an example of bias because it implies that Apple has had problems with its services before and may have them again.
    • > It wasn't the first time the App Store became unavailable.
    • Site Conflicts Of Interest (50%)
      Jordan Novet has a conflict of interest on the topics 'App Store outage', 'iOS and MacOS devices' and 'in-app purchases'. He is an employee of CNBC which is owned by Comcast. Comcast owns several companies that compete with Apple in various industries such as streaming services, advertising, and e-commerce.
      • Jordan Novet reports on the App Store outage affecting iOS and MacOS devices without disclosing his affiliation with CNBC which is owned by a company that competes with Apple in these areas.
      • Author Conflicts Of Interest (100%)
        None Found At Time Of Publication

      70%

      • Unique Points
        • Apple Inc. resolved outages at several of its services Wednesday.
        • <br>
        • Some users suffered disruptions between 6:13 p.m. and 7:35 p.m. Eastern time.
      • Accuracy
        • Apple fixed an outage for its App Store on iOS and MacOS devices.
        • Some users reported being unable to access the App Store as well as Apple TV and Apple Music. Other apps with issues include Arcade, Audiobooks, Books, Fitness Plus and the Apple Sports app.
      • Deception (50%)
        The article is deceptive in several ways. Firstly, the author uses sensationalism by stating that Apple suffered outages at its services which creates a false sense of urgency and importance for readers to read on.
        • Apple Inc. resolved outages at several of its services Wednesday,
      • Fallacies (85%)
        The article contains several fallacies. Firstly, the author uses an appeal to authority by stating that Apple Inc. resolved outages at its services without providing any evidence or context for this claim. Secondly, the author commits a false dilemma by presenting only two options: either there were no disruptions or there were significant ones, implying that these are the only possible outcomes when in fact other factors may have contributed to the outages. Lastly, the author uses inflammatory rhetoric by describing some users as having suffered 'disruptions' without providing any context for what this means.
        • Apple Inc. resolved outages at several of its services Wednesday
        • On its system status page, the company said that some users suffered disruptions between 6:13 p.m. and 7:35 p.m.
        • complaints about the problem had also surged on the Downdetector website
      • Bias (85%)
        The article contains a statement that implies the outages were caused by an issue with Apple's services. This is not stated as fact and could be interpreted in different ways.
        • ]Apple Inc. resolved outages at several of its services Wednesday[
          • [On its system status page, the company said that some users suffered disruptions between 6:13 p.m. and 7:35 p.m.]
          • Site Conflicts Of Interest (50%)
            None Found At Time Of Publication
          • Author Conflicts Of Interest (50%)
            The author Nick Turner and Sebastian Tong have a conflict of interest on the topics of App Store, music offering, TV+ streaming platform and Apple Inc. as they are reporting for Bloomberg which is owned by Michael Bloomberg who has financial ties to these companies.
            • The article mentions that 'Apple shares fell 1.5% after the company said it was experiencing outages on its App Store, Music and TV+ services.'
              • The article states that 'Downdetector reported more than 20,000 incidents of Apple's iTunes service being down in North America as of Monday morning Eastern time.'

              73%

              • Unique Points
                • Apple's App Store experienced outages on Wednesday afternoon.
                • Some users reported being unable to access the App Store as well as Apple TV and Apple Music. Other apps with issues include Arcade, Audiobooks, Books, Fitness Plus and the Apple Sports app.
              • Accuracy
                • Apple's App Store, Apple TV and other online services experienced outages on Wednesday afternoon.
              • Deception (30%)
                The article is deceptive in several ways. Firstly, the author does not disclose any sources for their information and claims that issues were reported on Apple's system status page without providing a link to it. Secondly, the author uses sensationalism by stating that multiple online services experienced outages which could be interpreted as a major issue when in fact only some apps had problems. Thirdly, the article implies that there is an ongoing problem with loading content but does not provide any evidence or context for this claim.
                • The author claims issues were reported on Apple's system status page without providing a link to it.
              • Fallacies (70%)
                None Found At Time Of Publication
              • Bias (85%)
                None Found At Time Of Publication
              • Site Conflicts Of Interest (100%)
                None Found At Time Of Publication
              • Author Conflicts Of Interest (0%)
                None Found At Time Of Publication