Atlanta experienced a major disruption to its water supply on June 1, 2024, as corroded water pipes burst in both downtown and Midtown areas. The incident led to numerous issues for residents and businesses alike. According to reports from various sources, at least three large water mains intersected downtown causing problems at hospitals, jails, shelters, and two hospitals were affected. A separate break occurred later in Midtown adding to the situation.
The Atlanta Department of Watershed Management was criticized for their slow communication with the public regarding the issue. The city and its water management department sent out updates after 8 p.m. on Friday and waited more than 12 hours to update residents again. Mayor Andre Dickens did not address the media until 2 p.m. on Saturday, explaining that he was in Memphis when the problem began.
The burst water mains led to business closures and cancellations of events such as Megan Thee Stallion's concert, which was moved from Friday to Sunday due to the water issue. Some attractions and businesses remained closed on Saturday, including the Georgia Aquarium. A boil-water order was still in effect for a large swath of metro Atlanta.
The cause of the break downtown was a decaying pipe that collapsed due to water pressure. Repairs were completed by Saturday evening, but service was not fully restored and residents were urged to restrict water usage to allow the pressure in the system to rebuild.
Many residents experienced low water pressure or lost water service entirely. The incident left some without access to clean drinking water and caused frustration among those affected due to a lack of clear communication from city officials.
The Atlanta Department of Watershed Management promised updates every two hours until the situation was resolved, but it took longer than expected for service to be fully restored. Officials urged people to check on elderly or sick neighbors and relatives during this time.