Bad actors are posing as CDK affiliates in an attempt to obtain system access through phishing scams.
CDK Global, a software supplier for North American car dealerships, experienced two cyberattacks on June 19 and 21st.
CDK remains committed to restoring its services but has not provided a specific timeline for resolution.
Dealerships had to revert to manual processes due to the disruptions.
The attacks disrupted operations at over 15,000 retail locations including Stellantis, Ford and BMW.
Car dealerships across North America have been experiencing major disruptions due to cyberattacks on software supplier CDK Global. The company, which provides software technology to thousands of auto dealers for day-to-day operations like vehicle sales, financing, insurance and repairs, was hit by two separate cyberattacks on June 19 and 21st. As a result, many dealerships have had to revert to manual processes such as writing up orders by hand.
CDK serves over 15,000 retail locations across North America. The impacted dealerships include major auto companies like Stellantis, Ford and BMW. While sales operations continue for some dealers through alternative routes, others have faced significant delays and inconveniences.
The cyberattacks began on June 19 when CDK Global confirmed an incident and shut down all of its systems out of an abundance of caution. The company executed extensive testing, consulted third-party experts, and restored its core DMS and Digital Retailing solutions by the afternoon. However, another cyberattack occurred later that evening.
CDK remains committed to restoring its services as quickly as possible but has not provided a specific timeline for resolution. The company is also aware of bad actors posing as members or affiliates of CDK to try and obtain system access by contacting customers. It urges employers to be cautious of any attempted phishing.
Dealers are very committed to protecting their customer information and are actively seeking information from CDK to determine the nature and scope of the cyber incident so they can respond appropriately.
CDK is experiencing cyberattacks that began on June 19 and has begun the restoration process.
No DMS integration tasks can be performed due to the inoperability of CDK’s dealer management software.
It is unclear if CDK has or plans to pay the ransom.
Accuracy
]CDK is experiencing cyberattacks that began on June 19 and has begun the restoration process.[
CDK serves over 15,000 retail locations across North America.
The restoration process is expected to take ‘several days’ to complete.
CDK Global provides software technology for day-to-day operations of dealerships including facilitating vehicle sales, financing, insurance and repairs.
CDK Global experienced cyberattacks on two separate occasions.
Prospective car buyers may experience delays at dealerships or have to write up orders by hand due to the disruptions.
CDK serves over 15,000 retail locations across North America.
Accuracy
]CDK experienced cyberattacks on Wednesday and another one on Wednesday evening.[
The outage caused by the cyberattacks impacted many of CDK's operations and continued into Friday.
CDK Global provides software technology for day-to-day operations in auto sales, including facilitating vehicle sales, financing, insurance and repairs.
Deception
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None Found At Time Of
Publication
Fallacies
(95%)
The article provides clear and factual information about the cyberattacks on CDK Global and the resulting disruptions to car dealerships. There are no explicit fallacies found in the text. However, there is an appeal to authority when the article mentions that 'several major auto companies confirmed' that some of their dealers were impacted by the outage.
