AI Pin device faced negative reviews and criticism for lackluster performance since launch
Determined that batteries supplied by previous vendor no longer met quality standards and posed potential fire hazard
Investigation following single complaint of charging issues
Looking for new supplier to maintain high-quality standards and ensure customer safety
Offering two free months of subscription service to make up for inconvenience
Tech startup Humane urges customers to stop using charging case for AI Pin device due to fire safety risks
In a surprising turn of events, tech startup Humane has urged customers to stop using the charging case for its AI Pin device due to potential fire safety risks. According to reports from multiple sources, including TechCrunch and Bloomberg, Humane launched an investigation following a single complaint of charging issues from a customer. The company determined that the batteries supplied by their previous vendor no longer met their quality standards and posed a potential fire hazard.
The battery supplier for Humane's charging case has not been identified in any of the reports, but it is clear that Humane has discontinued its business relationship with them. The company is currently looking for a new supplier to maintain high-quality standards and ensure the safety of their customers.
Humane's AI Pin device, which debuted earlier this year, has faced numerous challenges since its launch. It received negative reviews from various publications and was criticized for its lackluster performance. The latest issue with the charging case adds to the growing list of concerns surrounding the product.
Despite these challenges, Humane remains optimistic and is offering two free months of its subscription service to make up for the inconvenience caused by this issue. However, it is unclear if they will provide replacement charging cases for those who have already purchased them.
This incident serves as a reminder that even well-funded startups can face unexpected challenges in bringing their products to market. It also highlights the importance of maintaining high-quality standards and ensuring the safety of customers above all else.
Humane sent emails to AI Pin owners warning them to stop using the charging case that came with the device due to potential fire safety risk.
The battery cells in the AI Pin Pro charging case may pose a fire safety risk.
Humane disqualified the third-party vendor that supplied parts for the charging case.
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The article is deceptive in its omission of key information and sensationalism. It fails to disclose that the charging case issue only affects AI Pin Pro users and that Humane has offered a solution by providing two free months of its subscription service. The author also includes unrelated information about the company's financial situation and negative reviews, which may mislead readers.
Humane, the company behind the product...
If you're one of the people who ponied up for an AI Pin Pro...
Humane determined that the supplied batteries were potentially posing a fire safety risk due to the battery supplier no longer meeting their quality standards.
The company has stopped working with this battery vendor and is looking for a new supplier to maintain high-quality standards.
