Massive Global Tech Outage Disrupts Industries: Delta Airlines Hardest Hit with 3,500 Flights Canceled or Delayed

Raleigh-Durham, North Carolina United States of America
CrowdStrike identified and fixed the software issue causing the outage but some systems took hours to be back up and running
Delta Airlines suffered over 3,500 cancellations or delays between Friday and Monday
Delta CEO Ed Bastian apologized for inconvenience and offered travel waivers, meal vouchers, hotel accommodation, and transportation to affected customers
Disruptions affected industries including aviation, healthcare, delivery companies, retailers, financial institutions
Massive global tech outage caused by CrowdStrike software update on July 22, 2024
Massive Global Tech Outage Disrupts Industries: Delta Airlines Hardest Hit with 3,500 Flights Canceled or Delayed

A massive global tech outage caused by a software update from cybersecurity firm CrowdStrike disrupted numerous industries, including aviation, on July 22, 2024. The outage affected Microsoft Windows operating systems and left many corporations without access to their systems. Delta Air Lines was hit particularly hard by the incident, with over 3,500 flights canceled or delayed between Friday and Monday.

The tech issue occurred on the busiest travel weekend of the summer, leaving thousands of passengers stranded at airports around the world. Delta CEO Ed Bastian apologized to customers for the inconvenience and noted that one of their crew tracking-related tools was affected by the system outage.

Delta offered travel waivers to all customers booked on flights between Friday and Sunday, allowing them to change their flights once for free. The airline also provided meal vouchers, hotel accommodation, and transportation where available.

Secretary of Transportation Pete Buttigieg singled out Delta for continued disruptions and unacceptable customer service as it canceled another 1,300 flights on Monday. He warned the carrier to provide adequate assistance and refunds to its customers.

The tech outage affected numerous industries, including healthcare service providers, delivery companies, retailers, financial institutions, and airlines. Hospitals were forced to turn away patients due to the disruption in their systems. Delivery companies were unable to process orders or track packages. Retailers reported issues with their point-of-sale systems.

CrowdStrike identified and fixed the software issue causing the outage, but some systems took hours to be back up and running.

The incident highlights the importance of having contingency plans in place for potential tech disruptions. Companies should consider implementing redundant systems or backup power sources to minimize downtime during an outage.


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Confidence

100%

No Doubts Found At Time Of Publication

Sources

95%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Delta Flight Cancellations Continue As It Struggles To Recover From Tech Outage

The Name Of The NZ Prefix. I PWA NZI.P.Was Dropped. Yan Zhuang Monday, 22 July 2024 06:56
  • Unique Points
    • Delta offered travel waivers to all customers booked on flights between Friday and Sunday, allowing them to change their flights once for free.
  • Accuracy
    • Delta canceled over 1,300 flights on Sunday and delayed another 1,600.
    • Delta canceled 626 flights and delayed 144 on Monday.
    • Delta offered travel waivers to all customers booked on flights between Friday and Sunday
    • More than a thousand flights were canceled at Raleigh-Durham International Airport on Sunday, July 22, 2024.
    • Delta was hit hardest with over 3,500 flights canceled and delayed between Friday and Saturday.
    • Delta issued a travel waiver for customers affected by the disruptions
    • More than 700 flights into, within or out of the United States were canceled by 7:30 a.m. ET Monday
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

96%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Delta is still canceling flights because of the massive CrowdStrike tech outage

Quartz News Site William Gavin Monday, 22 July 2024 12:14
  • Unique Points
    • Delta canceled 626 flights and delayed 144 on Monday, about 20% of its planned operations.
    • Delta was hit hardest with over 3,500 flights canceled and delayed between Friday and Saturday.
  • Accuracy
    • Delta canceled over 1,300 flights on Sunday and delayed another 1,600.
    • More than a thousand flights were canceled at Raleigh-Durham International Airport on Sunday, July 22, 2024.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

96%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Flights canceled at Raleigh-Durham International Airport after global computer crash

ABC11 News Website Monday, 22 July 2024 11:33
  • Unique Points
    • CrowdStrike identified and fixed the software issue causing the outage.
    • Some systems were immediately fixed while others could take hours to be back up and running.
  • Accuracy
    • More than a thousand flights were canceled at Raleigh-Durham International Airport on Sunday, July 22, 2024.
    • Delta canceled over 1,300 flights on Sunday and delayed another 1,600.
    • The global computer crash affected various industries including airlines, causing disruptions.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (0%)
    None Found At Time Of Publication

98%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Hundreds of US flights are canceled for the 4th straight day. Here’s the latest on the global tech outage

CNN News Site: In-Depth Reporting and Analysis with Some Financial Conflicts and Sensational Language Zoe Sottile Monday, 22 July 2024 04:05
  • Unique Points
    • The software update rollout was by CrowdStrike, a major US cybersecurity firm.
    • The outage affected airlines, banks, businesses, schools and governments as well as some health and emergency services across the world.
    • Costs from the outage could top $1 billion.
    • George Kurtz, CEO of CrowdStrike, apologized to customers for the inconvenience and disruption.
    • CrowdStrike's software is used by numerous Fortune 500 companies, including major global banks, health care and energy companies as well as by the US government.
    • The widespread usage of CrowdStrike's software meant the outage penetrated numerous industries, including emergency communications, government services and health care.
  • Accuracy
    • Hundreds of US flights were canceled early Monday, marking four straight days after a global tech outage caused massive delays and left travelers stranded at airports around the nation.
    • More than 700 flights into, within or out of the United States were canceled by 7:30 a.m. ET Monday, and more than 800 were delayed.
    • Delta Air Lines was responsible for more than 600 of Monday’s canceled flights.
    • The software update issue affected an estimated 8.5 million Windows devices, less than one percent of all Windows machines.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (95%)
    The article contains some instances of inflammatory rhetoric and appeals to authority, but no formal or blatant fallacies were found. The author uses phrases like 'largest IT outage in history' and 'significant number' without providing concrete evidence or definitions, which could be considered inflammatory. However, these instances do not significantly impact the overall credibility of the article. The author also quotes CrowdStrike CEO George Kurtz directly to establish authority on the cause of the outage.
    • ]The largest IT outage in history[
    • A significant number of the 8.5 million devices were back online and operational[
    • CrowdStrike told customers early Friday the outages were caused by 'a defect found in a single content update of its software on Microsoft Windows operating systems'[
    • CEO George Kurtz later apologized to customers and said the company is 'deeply sorry for the inconvenience and disruption'[
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

98%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Delta Air Lines says cancellations continue as it tries to restore operations after tech outage

The Associated Press News Sunday, 21 July 2024 21:38
  • Unique Points
    • Delta Air Lines and other airlines continued to experience cancellations two days after a software update caused technological havoc worldwide.
    • ,
    • Total cancellations within, into or out of the US on Sunday reached 1,461.
    • Delta CEO Ed Bastian noted that more than 3,500 Delta and Delta Connection flights were scrubbed due to the system outage.
  • Accuracy
    • Delta canceled over 1,300 flights on Sunday and delayed another 1,600.
    • Delta canceled 626 flights and delayed 144 on Monday.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (0%)
    None Found At Time Of Publication