Microsoft's April 2024 Windows Updates Disrupt VPN Connections: Temporary Fixes and Previous Occurrences

Redmond, Washington United States of America
Microsoft is currently investigating the issue and has provided temporary workarounds.
Microsoft's April 2024 Windows updates are causing issues with VPN connections on various platforms including Windows 11, Windows 10, and all Server versions starting from Server 2008.
One solution is to uninstall the problematic security updates using DISM/Remove-Package command line option with the LCU package name as the argument.
The problematic security updates include KB5036893 for Windows 11, KB5036894 for Windows 11, KB5036892 for Windows 10, and others.
Microsoft's April 2024 Windows Updates Disrupt VPN Connections: Temporary Fixes and Previous Occurrences

Microsoft's April 2024 Windows updates have been causing issues with VPN connections on various platforms, including Windows 11, Windows 10, and all Server versions starting from Server 2008. The problematic security updates include KB5036893 for Windows 11, KB5036894 for Windows 11, KB5036892 for Windows 10, and others. Microsoft is currently investigating the issue and has provided temporary workarounds. One solution is to uninstall the problematic security updates using DISM/Remove-Package command line option with the LCU package name as the argument. However, it's important to note that removing cumulative updates also removes all fixes for patched security vulnerabilities in addition to resolving VPN issues. Microsoft has advised home users to use the Windows Get Help app if they need support with their personal or family accounts, while small business and large enterprise customers should reach out via the dedicated Support for Business portal. This is not the first time Microsoft has encountered VPN-related issues after installing updates; last year, major L2TP/IPsec VPN speed issues over Wi-Fi connections on Windows 11 systems were reported after installing April 2023 non-security updates. In January 2022, Microsoft released emergency out-of-band updates to address L2TP VPN issues when connecting via the Windows VPN client after installing January 2022 Patch Tuesday updates.



Confidence

90%

Doubts
  • Are there any non-security updates that are also causing VPN issues?
  • Have there been any reports of data breaches or other security concerns related to these VPN issues?

Sources

81%

  • Unique Points
    • Microsoft's April security updates for Windows may break VPN connections.
    • Some users report successful VPN connections after installing the update, while others experienced broken encrypted connections.
    • No proper fix is available until Microsoft releases a patched update.
  • Accuracy
    • Affected operating systems include Windows 11, Windows 10, and Windows Server 2008 and later.
    • Microsoft is working on a fix
  • Deception (30%)
    The author makes editorializing comments and uses emotional manipulation by expressing disappointment towards Microsoft for causing VPN connection failures after security updates. The article also engages in selective reporting by only mentioning the negative impact of the updates on VPNs without providing any context or information about potential benefits or mitigations.
    • Microsoft says the April security updates for Windows may break your VPN. (Oops!)
    • I can’t imagine making customers (temporarily) choose between going without a VPN and losing the latest protection is what he had in mind.
  • Fallacies (85%)
    The author commits an appeal to authority fallacy by stating that Microsoft has identified a problem with their security updates breaking VPNs without providing any evidence or reasoning as to why this is the case. The author also uses inflammatory rhetoric by using the phrase 'oops!' and implying that Microsoft's actions are unfortunate.
    • Microsoft says the April security updates for Windows may break your VPN.
    • There’s no proper fix until Microsoft pushes a patched update.
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

83%

  • Unique Points
    • Microsoft's latest Windows update, KB5036893, may break VPN connections for users of Windows 10 and Windows 11.
    • Affected operating systems include Windows 11 (23H2, 22H2, and 21H2) and Windows 10 (22H2 and 21H2).
    • Microsoft is currently working on a resolution for the VPN connection issue but has no fix at present.
    • Users experiencing the problem are advised to launch the Windows ‘Get Help’ app for assistance.
    • Uninstalling the most recent security update is an option, but users will lose its protections.
  • Accuracy
    • Microsoft's latest Windows update may break VPN connections for users of Windows 10 and Windows 11.
  • Deception (30%)
    The article reports on Microsoft's statement that the latest Windows update may break VPN connections without disclosing any specific information about the cause or extent of the issue. This is an example of selective reporting as it only reports details that support the author's position and omits important context, such as whether all VPNs are affected or if Microsoft has identified a solution. The article also implies that there is no fix at present, which could be misleading to readers.
    • Microsoft said this week that the most recent Windows security update for Windows 10 and Windows 11 may break VPN connections.
    • Microsoft has no fix at the current time.
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

84%

  • Unique Points
    • Windows 11 and Windows 10 users are experiencing VPN connection failures after installing the latest cumulative updates from Microsoft.
    • The affected updates are KB5036893 for Windows 11 and KB5036892 for Windows 10.
    • Microsoft is working on a fix and will provide an update in an upcoming release.
  • Accuracy
    • Microsoft is working on a fix
    • No proper fix is available until Microsoft releases a patched update
    • Users are advised to launch the Windows ‘Get Help’ app for assistance
  • Deception (30%)
    The article contains selective reporting as the author only mentions the VPN issue with the latest Windows update without providing any context or mention of other potential issues that may have been addressed in the same update. The author also includes emotional manipulation by using phrases like 'troubling situation' and 'bit more vulnerable to intrusion' to elicit a negative response from readers.
    • For home-based PC users running into this bug, Microsoft only offers up the following advice: 'If you need support with your personal or family account, use the Get help app in Windows.'
    • It's been a pretty rocky road for the April update for Windows 11... So, all in all, Microsoft isn’t having a great time of things lately.
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

98%

  • Unique Points
    • Microsoft confirmed that the April 2024 Windows security updates break VPN connections on client and server platforms.
    • Affected Windows versions include: Windows 11, Windows 10, and all Server versions starting from Server 2008.
    • The list of problematic security updates includes: KB5036893 (Windows 11), KB5036894 (Windows 11), KB5036892 (Windows 10), KB5036909 (Windows Server 2022), and others.
  • Accuracy
    • Microsoft is investigating the root cause of the issue and will provide more information in the coming days.
    • Home users can use the Windows Get Help app for support with personal or family accounts. Business customers should contact Microsoft’s Support for Business portal.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication