Starbucks, the global coffeehouse chain, reported its financial results for the second quarter of fiscal 2024 on April 30, 2024. The company's performance did not meet expectations as indicated by CEO Laxman Narasimhan in his statement (Starbucks Corporation [1], Starbucks [2]). GAAP measures in fiscal 2024 and fiscal 2023 differed, with details available on the Investor Relations site. The quarter's results were described as not reflecting the power of the brand or opportunities ahead (Starbucks Corporation [1]).
According to reports from various sources, Starbucks faced challenges in both its U.S. and international markets (Starbucks [2], NYTimes [3]). In North America, same-store sales declined by 3%, while international markets reported a 6% decrease in same-store sales (Starbucks [2]). China was particularly affected, with an 11% decline in same-store sales and an average ticket drop of eight percent (Starbucks [2]).
Executives attributed the underperformance to various factors such as poor weather, fewer customer visits to stores, and competition offering less expensive beverages (NYTimes [3]). To counteract these challenges, Starbucks plans to improve supply chain issues and use its app for personalized promotions (NYTimes [3]).
Starbucks also lowered its revenue and earnings growth forecast for the full year to the low single digits, down from a previous estimate of 7% to 10% (Starbucks [2]). The company's net income attributable to the company and earnings per share were $772.4 million and $0.63, respectively (Starbucks [1]).
The decline in Starbucks' performance was met with a 12% drop in its shares after hours (CNBC [4]).