New Passport Renewal Service: Digital Submission Now Available, but with Daily Limits and Long Processing Times

Washington D.C., District of Columbia United States of America
Daily limits on applications and long processing times
Digital submission replaces mailing documents
Processing times are six to eight weeks, not available for expedited service or urgent travel options
State Department launches updated online passport renewal service
New Passport Renewal Service: Digital Submission Now Available, but with Daily Limits and Long Processing Times

The State Department has launched an updated online passport renewal service, making it possible for travelers to forgo mailing documents and upload them digitally instead.

Right now, the rollout is restricted to certain windows at midday Eastern time — starting at 1 p.m., according to The Wall Street Journal.

Once a daily limit of applications is reached, the system will close. The department advises travelers to try again another day if they get a message saying they can't start their applications.

Travelers should watch a video on how to select and upload their passport photo.

The limited-service run is expected to last for several months.

Processing times are the normal six to eight weeks. And right now, the online system is not available to applicants who need expedited service or urgent travel options.

This is not the first time online renewal has been available but the department said it has been updated with improvements.

Following pandemic reopenings, passport processing times slowed dramatically amid a surge in travel and reduced agency staffing, but the department says it has recovered to normal service.

The rollout is part of President Joe Biden's 2023 budget, which directed $163 million toward revamping the delivery of passport services so the public can access core services online. The budget also earmarked funds for customer-facing upgrades to Transportation Safety Administration and the Social Security Administration.

The announcement by the State Department follows on the IRS's decision to permanently establish its free Direct File system for submitting simplified tax returns, itself a part of a $642 million effort by the Biden administration to improve customer service for taxpayers.

Rob Wile



Confidence

85%

Doubts
  • Are there any plans to expand online renewal services to expedited and urgent travel options?
  • Is the daily limit on applications a permanent feature or just a temporary measure?

Sources

98%

  • Unique Points
    • The US State Department has relaunched its online passport renewal program.
    • MyTravelGov first introduced online passport renewals in 2022 but shut it down in March last year.
    • Renewing your passport online doesn’t mean you’ll receive it any sooner than the routine six to eight weeks.
    • To be eligible for online renewal, you must be at least 25 years old, live in the US, have a valid current passport that is at least 9 years old and was issued within the last 15 years.
    • MyTravelGov accepts credit cards, debit cards or ACH transfers for payment and requires a new passport photo uploaded during the application process.
  • Accuracy
    • Limited applicants are accepted each day during a midday Eastern Time window.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (95%)
    The article contains some instances of appeals to authority and inflammatory rhetoric, but no formal or informal fallacies were found. The author establishes their credibility by mentioning their experience in technology journalism and providing detailed information about the passport renewal process. They also use descriptive language to convey the importance and convenience of online passport renewals, which may be seen as inflammatory by some readers.
    • ]The US State Department has relaunched its online passport renewal program[.
    • ]MyTravelGov first introduced online passport renewals back in 2022[.
    • ]For this relaunch, an unspecified number of applicants can apply each day during a 'limited midday eastern time window.[.
    • ]Once the limit is reached, the program will close until the following day.[
    • ]Most US citizens currently renew their passports by printing and filling out form DS-82[.
    • ]Renewing your passport online doesn't mean that you'll receive it any sooner than usual[.
    • ]That last restriction is important because your existing passport, if still valid, will be immediately canceled as soon as your online renewal application is accepted.[
    • ]If you don't meet the eligibility requirements for renewing your passport online, you'll need to renew by mail or in person at a passport agency[.
    • ]Before you can apply for an online passport renewal, you'll need to create a MyTravelGov account[.
    • ]You'll then need to provide personal information for the account, at minimum your first and last name[.
    • ]If the online passport renewal application window is not open, you'll receive a message that you'll need to return and try again tomorrow[.
    • ]MyTravelGov will send you two email verifications after you submit your renewal application -- the first will confirm your pending payment; the second will confirm that the payment has been received[.
    • ]You should expect to receive your new passport in the mail within six to eight weeks.
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (0%)
    None Found At Time Of Publication

99%

  • Unique Points
    • The State Department has launched an updated online passport renewal service.
    • Travelers can upload documents digitally instead of mailing them.
  • Accuracy
    • ]The system closes once a daily limit of applications is reached.[
    • Processing times are six to eight weeks.
    • Online renewal is not available for applicants who need expedited service or urgent travel options yet.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (0%)
    None Found At Time Of Publication

99%

  • Unique Points
    • The State Department is allowing a limited number of people to renew their passports online.
    • To be eligible for online renewal, applicants must be 25 or older, renewing a passport issued between 2009 and 2015, not changing any personal information, and not traveling overseas for at least eight weeks after applying.
  • Accuracy
    • Processing times are six to eight weeks.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (0%)
    None Found At Time Of Publication

99%

  • Unique Points
    • The State Department has reopened its online passport renewal portal.
    • Limited number of travelers who meet certain requirements can use the online system.
    • Online renewal is available for routine renewals, not expedited services.
    • To be eligible for the online system, applicants must meet specific requirements such as age, possession of valid passport, and ability to pay with credit card or debit card.
  • Accuracy
    • ]The State Department has reopened its online passport renewal portal.[
    • The portal was first announced in 2021 and had over 500,000 applications during the initial testing.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

99%

  • Unique Points
    • The U.S. State Department has brought back the trial service for renewing passports online.
    • Applicants must be able to upload a recent digital photo and pay the renewal fee online with either a debit or credit card.
  • Accuracy
    • Limited applicants are accepted each day during a midday Eastern Time window.
    • To be eligible for online renewal, applicants must be at least 25 years old, renewing a passport issued between 2009 and 2015, not changing any personal information, and not traveling overseas for at least eight weeks after applying.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication