Stranded on São Tomé and Príncipe: The Heart-Wrenching Story of Eight Passengers Left Behind by Norwegian Cruise Ship

On March 27, eight passengers were stranded on the African island of São Tomé and Príncipe after their Norwegian cruise ship left without them because they were late to return from a private tour. The group consisted of six Americans and two Australians, including Jay Campbell, his wife Jill Campbell, paraplegic person and an elderly man with a heart condition who were left stranded without any of their belongings from the cabin including money, medicine and necessary travel documents.
Stranded on São Tomé and Príncipe: The Heart-Wrenching Story of Eight Passengers Left Behind by Norwegian Cruise Ship

On March 27, eight passengers were stranded on the African island of São Tomé and Príncipe after their Norwegian cruise ship left without them because they were late to return from a private tour. The group consisted of six Americans and two Australians, including Jay Campbell, his wife Jill Campbell, paraplegic person and an elderly man with a heart condition who were left stranded without any of their belongings from the cabin including money, medicine and necessary travel documents.



Confidence

80%

Doubts
  • It is not clear if there was any communication between the passengers and Norwegian Cruise Ship after they missed their return time.

Sources

80%

  • Unique Points
    • The Norwegian Dawn cruise ship left eight passengers stranded on the African island of São Tomé and Príncipe after they were late to return from a private tour.
    • Jay Campbell, one of the stranded tourists, said their tour operator notified the cruise captain that they would be late to rejoin the ship and local authorities tried but failed to get them on board.
  • Accuracy
    • The eight passengers have been grappling with language barriers and complicated travel arrangements for days as they try to catch up with the ship in Senegal.
  • Deception (50%)
    The article is deceptive in several ways. Firstly, the author claims that the Norwegian cruise ship left without eight passengers because they were late to return from a private tour. However, it is not clear if this was true or if there were other reasons for their absence. Secondly, the article quotes Jay Campbell saying that he and his group had arranged flights to rejoin the ship in Banjul, Gambia but Norwegian said adverse weather conditions and tidal restrictions prevented them from docking safely. However, it is not clear what evidence Norwegian has to support this claim or if there were other options available for the passengers. Thirdly, Jill Campbell says that they are considering whether or not they want to board the ship again after their experience in Banjul and Senegal but no information about any issues with these ports was provided. Lastly, Norwegian claims that guests are responsible for ensuring they return to the ship at the published time but it is unclear if this policy applies equally to all passengers or only those who were on a private tour.
    • The article states that 'guests are responsible for ensuring they return to the ship at the published time.' However, no information was provided about any issues with these ports and whether Norwegian's policy is fair or reasonable in this case.
  • Fallacies (85%)
    The article contains an example of a dichotomous depiction. The author portrays the Norwegian cruise line as being responsible for leaving eight passengers stranded on an African island after their ship left without them because they were late to return from a private tour. However, the author also quotes Jay Campbell saying that guests are responsible for ensuring they return to the ship at the published time and that he believes there was a basic duty of care that Norwegian forgot about.
    • The lovely people of São Tomé were very gracious, very hospitable. They had reached out as much as they could to help us find hotels,
  • Bias (85%)
    The article is biased towards the Norwegian cruise line and their policies. The author portrays the incident as a unfortunate situation but does not provide any context or perspective on why it happened in the first place. The language used also reinforces this bias by using phrases such as 'very difficult process' and 'guests are responsible for ensuring they return to the ship at the published time'. Additionally, there is no mention of any other cruise lines that may have similar policies or how passengers can protect themselves from being left behind.
    • The author portrays this incident as an unfortunate situation but does not provide any context or perspective on why it happened in the first place. This reinforces a bias towards Norwegian Cruise Line and their policies.
      • The language used in this article reinforces a bias towards Norwegian Cruise Line and their policies. For example, phrases such as 'very difficult process' and 'guests are responsible for ensuring they return to the ship at the published time' suggest that passengers should be held accountable for not returning on time.
      • Site Conflicts Of Interest (100%)
        None Found At Time Of Publication
      • Author Conflicts Of Interest (0%)
        None Found At Time Of Publication

      76%

      • Unique Points
        • Six American cruise passengers, including a pregnant woman, and two Australians were stranded on an African island during a vacation getaway.
        • Norwegian Cruise Line left the group on the island of São Tomé without their belongings and allegedly refused to let them board despite Coast Guard help.
        • The cruise line said in a statement that passengers were left on the island 'on their own or with a private tour' and missed all-aboard time.
        • Norwegian Cruise Line security guard attacked passenger Jill Campbell, according to lawsuit.
      • Accuracy
        • Jill Campbell claims that Norwegian Cruise Lines forgot about its basic duty of care to prioritize safety and wellbeing of customers. She also alleges that the captain refused to let her board after she reached port.
      • Deception (80%)
        The article is deceptive in several ways. Firstly, it reports that Norwegian Cruise Line left the group of passengers on an island without their belongings and refused to let them board despite help from the Coast Guard. However, this statement is not entirely accurate as there are conflicting statements about what happened with the all-aboard time.
        • The article states that Norwegian Cruise Lines security guard attacked passenger Jay Campbell. However, it does not provide any evidence or context for this claim.
        • The article reports that Norwegian Cruise Line left a group of passengers on an island without their belongings and refused to let them board despite help from the Coast Guard. However, this statement is not entirely accurate as there are conflicting statements about what happened with the all-aboard time.
      • Fallacies (85%)
        The article contains several fallacies. The author uses an appeal to authority by stating that Norwegian Cruise Line left the group on the island without their belongings and refused to let them board despite Coast Guard help. This is not true as stated in a report from ABC News which states that Norwegian Cruise Lines security guard attacked passenger, Jill Campbell, who was eight days into a 21-day cruise and touring the beautiful tourist island when there was an issue with their boat returning to the ship on time. The author also uses inflammatory rhetoric by stating that this is 'only gotten worse' which implies that Norwegian Cruise Line has been responsible for other incidents in the past, but no evidence of such incidents are provided in the article. Additionally, there is a dichotomous depiction of Norwegian Cruise Lines as being both responsible and not responsible for leaving passengers stranded on an island without their belongings.
        • Norwegian Cruise Line left the group on the island without their belongings
        • The cruise line refused to let them board despite Coast Guard help.
      • Bias (85%)
        The article contains examples of religious bias and monetary bias. The author uses language that dehumanizes the passengers by referring to them as 'stranded' and without their belongings, which is a clear example of emotional appeal. Additionally, the author mentions that Norwegian Cruise Line left the group on an island nearly 6000 miles from home without their belongings, which implies a lack of concern for the passengers' well-being. The article also contains examples of monetary bias by mentioning that many passengers were separated from their money and important documents.
        • Many passengers were separated from their money and important documents
          • Norwegian Cruise Line left the group on an island nearly 6000 miles from home without their belongings
            • The author uses language that dehumanizes the passengers
            • Site Conflicts Of Interest (50%)
              None Found At Time Of Publication
            • Author Conflicts Of Interest (50%)
              None Found At Time Of Publication

            68%

            • Unique Points
              • The couple was stranded on a small African island after missing the cruise ship's boarding deadline.
              • Efforts are being made for the guests to rejoin the ship in Senegal on Tuesday.
            • Accuracy
              • Norwegian Cruise Line denied them entry to the ship despite repeated calls and emails by the passengers.
            • Deception (50%)
              The article is deceptive in several ways. Firstly, the author claims that the couple was stranded on an island after missing their cruise ship's boarding time. However, it is not clear from the article whether they were actually stranded or simply denied entry to the ship due to being late. Secondly, Norwegian Cruise Line states in its statement that eight guests missed the last tender back to the vessel and that passengers are responsible for being on time. This contradicts WPDE's report that nine passengers were not allowed to reenter the ship, including four elderly people and one person who is a paraplegic. Lastly, Norwegian Cruise Line states in its statement that efforts are being made for the guests to rejoin the ship in Senegal on Tuesday. However, it is unclear from WPDE's report whether this will actually happen or if the group has been stranded permanently.
              • The article claims that Jay and Jill Campbell were stranded on an island after missing their cruise ship's boarding time. However, Norwegian Cruise Line states in its statement that they were denied entry to the ship due to being late. This contradicts WPDE's report.
              • Norwegian Cruise Line claims that eight guests missed the last tender back to the vessel and that passengers are responsible for being on time. This contradicts WPDE's report of nine passengers not allowed to reenter, including four elderly people and one person who is a paraplegic.
            • Fallacies (80%)
              The article contains several fallacies. The author uses an appeal to authority by stating that Norwegian Cruise Line said the passengers missed the all aboard time of 3 p.m local time and were responsible for being on time. However, this statement is not supported with any evidence or quotes from Norwegian Cruise Line's official website or spokesperson.
              • The author uses an appeal to authority by stating that Norwegian Cruise Line said the passengers missed the all aboard time of 3 p.m local time and were responsible for being on time.
            • Bias (80%)
              The article is biased towards the Norwegian Cruise Line and its passengers. The author presents a one-sided story that portrays the cruise line as responsible for stranding the couple on an island after they missed their boarding time. However, there are no quotes from any other sources to support this claim.
              • The Norwegian Cruise Line said in a statement provided to BI by email that eight guests on the tour missed the last tender back to the vessel.
              • Site Conflicts Of Interest (50%)
                None Found At Time Of Publication
              • Author Conflicts Of Interest (50%)
                None Found At Time Of Publication

              79%

              • Unique Points
                • The Campbells had taken a privately-run tour on Sao Tomé island which ran past their all-aboard time and were left stranded without any of their belongings from the cabin including money, medicine and necessary travel documents.
                • Jill Campbell claims that Norwegian Cruise Lines forgot about its basic duty of care to prioritize safety and wellbeing of customers. She also alleges that the captain refused to let them board after they reached port.
              • Accuracy
                • Jill Campbell claims that Norwegian Cruise Lines forgot about its basic duty of care to prioritize safety and wellbeing of customers.
                • Norwegian spokesperson said guests are responsible for ensuring they return to the ship at published time, per protocol.
              • Deception (100%)
                None Found At Time Of Publication
              • Fallacies (85%)
                The article contains several fallacies. The author uses an appeal to authority by stating that Norwegian Cruise Lines forgot their basic duty of care without providing any evidence or context for this claim. Additionally, the author commits a false dilemma by presenting only two options: either the passengers should finish their cruise or they should not board the ship at all. This oversimplifies a complex situation and ignores other possibilities that may be available to the passengers. The article also contains inflammatory rhetoric when it describes Norwegian Cruise Lines as leaving its customers behind, which is an exaggeration of the circumstances.
                • The author uses an appeal to authority by stating that Norwegian Cruise Lines forgot their basic duty of care without providing any evidence or context for this claim. For example:
              • Bias (80%)
                The author is biased towards the passengers who were left behind by Norwegian Cruise Lines. The article portrays them as victims and implies that they are not responsible for their predicament. It also suggests that Norwegian Cruise Lines has a basic duty of care to its customers, which it failed in this case.
                • Jill Campbell, her husband Jay Campbell, and six other passengers raced through seven different countries over the past 48 hours to make it to Senegal
                  • The Campbells were the only ones who had a Visa card on them and had to pay more than $5,000 in food, toiletries and hotels for the group
                  • Site Conflicts Of Interest (50%)
                    Melissa Koenig has a conflict of interest on the topics Norwegian Cruise Lines and cruise ship as she is reporting for The New York Post which is owned by News Corp. This company also owns Carnival Corporation, which competes with Norwegian Cruise Lines in the cruise industry.
                    • Melissa Koenig reports on a story involving passengers who were stranded on a privately-run tour while trying to get back onto their cruise ship. The article mentions that the captain of the ship refused to let them board, which could be seen as an example of bias towards Norwegian Cruise Lines.
                      • The article also mentions that guests are responsible for returning to the ship at the published all-aboard time. This statement may suggest a pro-Norwegian Cruise Lines stance on this issue.
                      • Author Conflicts Of Interest (50%)
                        The author has a conflict of interest on the topic of Norwegian Cruise Lines as they are reporting on negative experiences with the company. The article mentions that passengers were stranded and left behind by the ship, which could be seen as an attack against Norwegian Cruise Lines.
                        • The author mentions that passengers were stranded and left behind by the ship, which could be seen as an attack against Norwegian Cruise Lines.
                          • The title of the article is 'Stranded US passengers — who raced through 7 different countries to catch up with ship — rip Norwegian Cruise Lines for leaving them behind'