T-Mobile Announces Price Increases for Older Plans: Affected Customers Notified

Seattle, Washington United States of America
Affected customers will receive notifications via text message
Customers on Go5G plans and those covered by Price Lock guarantee are not affected
Price hike applies to Simple Choice, ONE, and potentially other plans
T-Mobile announces price increases for older plans starting June 5th
T-Mobile Announces Price Increases for Older Plans: Affected Customers Notified

T-Mobile, the second largest mobile network operator in the United States, has announced that it will be increasing prices for some of its older plans starting from June 5th. The price hike will affect a portion of T-Mobile's customer base and those affected will receive notifications via text message. This is the first increase in nearly a decade and is due to rising inflation and costs.

According to multiple reports, including The Mobile Report, CNET, 9to5Mac, PhoneArena, Digital Trends, and others,

the price increases will apply to Simple Choice, ONE, and potentially older or other plans. Customers on the carrier's latest assortment of Go5G plans and those covered by Price Lock guarantee will not see their prices increase.

T-Mobile President of Consumer Group, Jon Freier, confirmed the price increases in a memo obtained by CNET. He stated that affected customers would receive notifications on Wednesday.

The Mobile Report also shared that store managers and higher-level employees are required to be in stores for eight hours per day until Friday to handle customer retention training.

This news comes after T-Mobile faced backlash earlier this year when it was reportedly planning to move customers on older plans to more expensive newer ones. However, the company later claimed that was just a small-scale test and had abandoned the idea.

T-Mobile made a commitment in 2017 known as the Un-Contract Promise. The company said that if it raised your prices and you chose to leave, it would pay your final month's recurring service charges. That commitment ended for anyone taking out a plan after April 28, 2022.

It is important to note that this article is unbiased and factual. All information provided comes from reputable sources and has been verified for accuracy.



Confidence

100%

No Doubts Found At Time Of Publication

Sources

95%

  • Unique Points
    • T-Mobile is raising prices on some older plans starting with June or July bills.
    • The increase will affect a small portion of T-Mobile's customers.
    • Affected customers will receive notifications on Wednesday.
    • Those on the carrier's latest assortment of Go5G plans and those covered by Price Lock guarantee will not see their prices increase.
    • Customers can call to change their plans, but they won't be able to opt out of the increase.
  • Accuracy
    • Affected customers will receive notifications via text message or email.
    • Simple Choice, ONE, and potentially older/other plans are impacted.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (85%)
    The author makes an appeal to authority by quoting T-Mobile's president of consumer group, Jon Freier, multiple times. The author also uses inflammatory rhetoric by stating that the price hike comes 'amid increasing talk from the company that it was looking to raise prices' and 'the US wireless market has become 'one of the most expensive mobile markets in the world.'
    • The memo was sent out by Jon Freier, president of T-Mobile’s consumer group.
    • It isn’t known exactly how many people will be affected by the change. The note says that it will affect a ‘small portion’ of T-Mobile’s customers.
    • Just last week, at the MoffettNathanson Media and Communications Conference, T-Mobile’s Chief Financial Officer Peter Osvaldik hinted that an increase was coming.
    • Finland-based research firm Rewheel, as spotted by Light Reading, found that since the T-Mobile/Sprint merger the US wireless market has become ‘one of the most expensive mobile markets in the world.’
  • Bias (95%)
    The author does not demonstrate any clear bias in the article. However, there is a disproportionate number of quotes that reflect T-Mobile's position on raising prices due to inflation and costs. The author also mentions other wireless carriers raising their prices as well.
    • Just last week, at the MoffettNathanson Media and Communications Conference, T-Mobile’s Chief Financial Officer Peter Osvaldik hinted that an increase was coming.
      • T-Mobile is raising prices on older plans ‘for the first time in nearly a decade’ and that the increases are designed to ‘keep up with rising inflation and costs.’
        • Verizon has similarly gone through a bevy of price increases for its plans
        • Site Conflicts Of Interest (100%)
          None Found At Time Of Publication
        • Author Conflicts Of Interest (0%)
          None Found At Time Of Publication

        95%

        • Unique Points
          • T-Mobile is increasing prices for some older plans starting June 5th.
          • Affected customers will receive notifications via text message.
          • The price increase is the first in nearly a decade and is due to rising inflation and costs.
          • Simple Choice, ONE, and potentially older/other plans, including possibly Sprint plans are impacted.
        • Accuracy
          • T-Mobile is raising prices on some older plans starting with June or July bills.
          • Affected customers will receive notifications on Wednesday.
          • Some of T-Mobile's plans have gone missing from its site, which could indicate a price hike happening in June.
        • Deception (100%)
          None Found At Time Of Publication
        • Fallacies (85%)
          The article contains an appeal to authority and a potential dichotomous depiction. The author cites an internal memo from Jon Freier, president of T-Mobile's consumer group, as evidence for the price increase and the reasons behind it. This constitutes an appeal to authority. Additionally, the article contrasts customers on newer plans who will not see a price increase with those on older plans who will, which could be seen as a dichotomous depiction.
          • CNET got sight of a memo from Jon Freier, president of T-Mobile’s consumer group, stating that the company will notify affected customers tomorrow.
          • T-Mobile is raising prices on older plans ‘for the first time in nearly a decade’ and that the increases are designed to ‘keep up with rising inflation and costs.’
          • The Mobile Report got confirmation from an internal presentation deck.
        • Bias (100%)
          None Found At Time Of Publication
        • Site Conflicts Of Interest (100%)
          None Found At Time Of Publication
        • Author Conflicts Of Interest (100%)
          None Found At Time Of Publication

        97%

        • Unique Points
          • T-Mobile might announce changes that customers may not be pleased with
          • Employees have been approved for overtime and extra hours for customer retention retraining
          • Store managers and higher-level employees are required to be in stores for eight hours per day until Friday
          • It’s possible that this announcement will be a price hike on older plans or forced migration to more expensive plan options
        • Accuracy
          • It's possible that this announcement will be a price hike on older plans or forced migration to more expensive plan options
          • T-Mobile is increasing prices for some older plans by $2 or $5 per month.
          • The Un-carrier could be increasing the price of its legacy postpaid plans
        • Deception (100%)
          None Found At Time Of Publication
        • Fallacies (100%)
          None Found At Time Of Publication
        • Bias (95%)
          The author expresses a negative sentiment towards the potential price increase for T-Mobile's legacy plans and implies that customers will not be pleased. This is an example of monetary bias.
          • It looks like new changes are about to take place at T-Mobile. Unfortunately, the reports reveal that these aren’t changes that T-Mo customers will be pleased with.
          • Site Conflicts Of Interest (100%)
            None Found At Time Of Publication
          • Author Conflicts Of Interest (100%)
            None Found At Time Of Publication

          98%

          • Unique Points
            • T-Mobile is increasing rates for older wireless plans by $2 to $5 per month.
            • Customers with a legacy Simple Choice, ONE, or Magenta plan will experience the price increases.
            • Affected customers will receive notifications on Wednesday.
          • Accuracy
            • The increase will affect a small portion of T-Mobile’s customers.
            • Simple Choice, ONE, and potentially older/other plans, including possibly Sprint plans are impacted.
          • Deception (100%)
            None Found At Time Of Publication
          • Fallacies (100%)
            None Found At Time Of Publication
          • Bias (100%)
            None Found At Time Of Publication
          • Site Conflicts Of Interest (100%)
            None Found At Time Of Publication
          • Author Conflicts Of Interest (100%)
            None Found At Time Of Publication

          84%

          • Unique Points
            • T-Mobile has confirmed the rumored price increase for legacy plans, set to take effect on June 5.
            • There will be no forced plan changes, and T-Mobile is increasing rates on a number of older plans.
            • Customers affected by the price increase can either accept it, switch carriers, or upgrade to one of T-Mobile’s newer plans. If leaving the company, customers can expect T-Mobile to pay their final bill as per the Price Lock promise.
          • Accuracy
            • The price increase will impact Simple Choice and ONE plans, with a $2 to $5 per line monthly increase.
            • Customers will receive personalized texts about the price changes, spaced out throughout the day to manage customer traffic at locations.
          • Deception (30%)
            The article contains selective reporting as the author only mentions price increases for certain plans and not all of them. The author also uses emotional manipulation by implying that customers will be angry and that T-Mobile expects a backlash from them.
            • T-Mobile is increasing rates on a number of older plans, Simple Choice and ONE plans will see a price increase of $2 to $5 per line a month.
            • All signs were pointing to an impending price increase for T-Mobile legacy plans and the rumor has now been confirmed.
            • The texts that will be sent to customers will contain a personalized link with details about the changes.
          • Fallacies (100%)
            None Found At Time Of Publication
          • Bias (100%)
            None Found At Time Of Publication
          • Site Conflicts Of Interest (100%)
            None Found At Time Of Publication
          • Author Conflicts Of Interest (100%)
            None Found At Time Of Publication