Ticketmaster Data Breach: 560 Million Customer Records Stolen and Sold Online

Seattle, Washington, USA United States of America
The Australian government has confirmed an investigation into the matter and has sought assistance from both the FBI and US Embassy in Canberra.
The hacker group ShinyHunters claimed responsibility for the breach and is trying to sell the stolen data on dark web forums.
The stolen information includes full names, addresses, phone numbers, and partial credit card details.
This latest data breach comes at a time when Ticketmaster is already facing intense scrutiny over its business practices.
Ticketmaster has suffered a data breach affecting over 560 million customers worldwide.
Ticketmaster Data Breach: 560 Million Customer Records Stolen and Sold Online

Updated on: May 30, 2024 / 7:28 AM EDT

Ticketmaster Data Breach Affects Over 560 Million Customers Worldwide

In a shocking turn of events, global event ticketing giant Ticketmaster has reportedly suffered a massive data breach, with the stolen information of approximately 560 million customers being put up for sale online.

According to multiple reports, the hacker group ShinyHunters claimed responsibility for the breach and is trying to sell the stolen data on dark web forums. The compromised information includes full names, addresses, phone numbers, and partial credit card details of Ticketmaster customers from around the world.

The Australian government has confirmed an investigation into the matter and has sought assistance from both the FBI and US Embassy in Canberra. The FBI is also reportedly offering assistance to Australian authorities in their probe.

This latest data breach comes at a time when Ticketmaster is already facing intense scrutiny over its business practices, with the U.S. Department of Justice filing an antitrust lawsuit against Live Nation Entertainment and Ticketmaster earlier this month, alleging monopolistic control over the live events industry.

The incident also raises concerns about the security measures in place at Ticketmaster and other large corporations that handle vast amounts of personal data. It is essential for individuals to take steps to protect their personal information online, such as using strong passwords and enabling two-factor authentication on their accounts.

Background Information

Ticketmaster is a leading global event ticketing company owned by Live Nation Entertainment, which also operates the world's largest live music concert promoter. The company has been in operation since 1976 and provides ticketing services for thousands of live entertainment events worldwide.

The breach was first reported on May 28, with cybersecurity outlets such as Hackread and CyberDaily reporting that the stolen data was being sold online for $500,000. The Australian Broadcasting Corporation (ABC) also confirmed the breach and reported that the hackers had posted a sample of the stolen data on a dark web forum.

The Impact of Data Breaches

Data breaches can have significant consequences for individuals and organizations alike. In addition to identity theft, data breaches can lead to financial losses, reputational damage, and legal action. It is essential for companies to take robust cybersecurity measures to protect their customers' personal information and prevent such incidents from occurring.

Conclusion

The Ticketmaster data breach is a stark reminder of the importance of robust cybersecurity measures in today's digital age. With over 560 million customers affected, this incident underscores the need for individuals and organizations to take steps to protect their personal information online. It also highlights the importance of holding companies accountable for their data security practices and ensuring that they prioritize the protection of their customers' information.


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Confidence

80%

Doubts
  • How long has the breach been active before being discovered?
  • Is this the first time Ticketmaster has experienced a data breach?
  • What security measures were in place at Ticketmaster to prevent this breach?

Sources

76%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Hackers claim Ticketmaster data breach, offer info of 560 million customers for sale

FOX Business Network Breck Dumas Thursday, 30 May 2024 23:01
  • Unique Points
    • Hacking group ShinyHunters claims to have breached Ticketmaster’s systems and is offering the stolen data of 560 million customers for sale.
    • Stolen data includes full names, addresses, phone numbers, and credit card information with expiration dates and last four digits.
  • Accuracy
    • The stolen data includes full names, addresses, phone numbers, and credit card information with expiration dates and last four digits.
    • Stolen data includes names, addresses, phone numbers, email addresses, order history information, and partial payment data (names, last 4 digits of credit card numbers, and card expiration dates)
    • The hackers are selling the stolen data for $500,000 on a popular hacking forum
    • Approximately 560 million Ticketmaster customers had their personally identifiable information compromised in the breach.
  • Deception (0%)
    The author makes no editorializing or pontification in the article. However, there are instances of sensationalism and selective reporting. The title states that 'Hackers claim Ticketmaster data breach, offer info of 560 million customers for sale.' This is sensational as it implies that the hack has already been confirmed when in fact it is only a claim. Additionally, the article focuses on the number of affected customers and the price at which the data is being sold without mentioning any potential context or verification of these claims.
    • A notorious hacking group claims it has breached Ticketmaster’s systems and is offering the stolen data of 560 million customers for sale, according to multiple reports.
    • The ShinyHunters hacking group has previously leaked customer data from other major companies, including Microsoft and AT&T.
  • Fallacies (85%)
    The article contains an appeal to authority and a potential overgeneralization. It reports on the claims made by the hacking group ShinyHunters without questioning their validity. Additionally, it states that Ticketmaster and Live Nation's alleged data breach 'adds to their ongoing woes,' implying that there are other issues with the companies beyond this incident, which could be an overgeneralization.
    • According to the outlet, ShinyHunters was allegedly able to access a massive amount of sensitive information from Ticketmaster customers [...]
    • The alleged hack and subsequent lawsuit add to Ticketmaster and Live Nation’s ongoing woes.
    • Ticker Security Last Change Change % LYV LIVE NATION ENTERTAINMENT INC. 93.32 -0.68 -0.72%
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

99%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Hacking group claims it breached Ticketmaster and stole data for 560 million customers

CBS News Site: https://www.cbsnews.com/articles/about-us/ Thursday, 30 May 2024 23:02
  • Unique Points
    • French computer hacker Sebastien Raoult, a member of ShinyHunters, jailed for three years and ordered to pay $5 million in restitution
    • ShinyHunters became notorious for exposing customer records from over 60 companies in 2020-21, causing millions of dollars in losses
  • Accuracy
    • Hacking group ShinyHunters claims to have breached Ticketmaster and stole data of 560 million customers
    • Stolen data includes full names, addresses, phone numbers, email addresses, order history information, and partial payment data (names, last 4 digits of credit card numbers, and card expiration dates)
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (0%)
    None Found At Time Of Publication

94%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Ticketmaster hacked. Breach affects more than half a billion users.

Mashable Inc. Matt Binder Wednesday, 29 May 2024 16:07
  • Unique Points
    • Ticketmaster has a history of online disruptions and data breaches
  • Accuracy
    No Contradictions at Time Of Publication
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (85%)
    The article contains an appeal to authority and a potential dichotomous depiction. It mentions the U.S. Justice Department's lawsuit against Ticketmaster's parent company, Live Nation Entertainment, without providing any counterarguments or alternative viewpoints, which could be seen as an appeal to authority.
    • Unfortunately its latest hassle — a massive data leak — also negatively impacts consumers.
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

97%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Ticketmaster Hit With Class Action Over Alleged Hacking Incident

Bloomberg Law Tonya Riley Thursday, 30 May 2024 23:05
  • Unique Points
    • On or around May 28, 2024, the hacker group ‘ShinyHunters’ compromised the personally identifiable information of approximately 560 million Ticketmaster customers.
    • The plaintiffs, Cynthia Ryan and Rosalia Garcia, are California residents who have had Ticketmaster accounts since 2012 and 2019 respectively.
    • The lawsuit alleges that Ticketmaster failed to implement adequate cybersecurity procedures to protect private information from a foreseeable cyberattack.
    • The proposed class includes all individuals residing in the United States whose information was compromised as part of the breach.
  • Accuracy
    No Contradictions at Time Of Publication
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (85%)
    The article reports on a proposed class-action lawsuit against Ticketmaster for alleged negligence in protecting customer data. It does not make any direct fallacious statements itself, but it does report on accusations without providing evidence to support the claims. The author also quotes parts of the complaint filed in court, which contain legal arguments and allegations, without critically evaluating their validity.
    • ]The private information of 560 million Ticketmaster customers was compromised by the hacker group “ShinyHunters” on or around May 28 and then placed for sale on dark-web forums, according to reports cited by the complaint filed in the U.S. District Court for the Central District of California on Wednesday.
    • Ticketmaster hasn’t confirmed the breach. The company didn’t immediately respond to a request for comment.
    • In addition to negligence claims, the complaint alleges that Ticketmaster violated the California Consumer Privacy Act, California Legal Remedies Act, and California Unfair Competition Law.
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

96%

The overall score is a weighted number that takes into account conflict of interest, bias, deception and other practices that undermine the credibility of the source. It is calculated as:
(Site Conflicts Of Interest + Author Conflicts Of Interest) / 2.0 * 0.2 + ArticleBiasScore * 0.20 + UniquePointsScore * 0.05 + DeceptionScore * 0.20 + ReadabilityScore * 0.05 + FallacyScore * 0.20

A score that takes into consideration the content for flow, interruptions with ads, and overt search engine optimization techniques that makes the content hard to understand

Ticketmaster data breach? Hackers claim over 500 million users compromised

KTLA News Ashleigh Jackson Thursday, 30 May 2024 06:49
  • Unique Points
    • A hacker group called ShinyHunters claims to have breached Ticketmaster’s data, affecting approximately 560 million users globally.
    • The stolen data includes full names, addresses, phone numbers, and credit card details.
    • The group is trying to sell the information online for $500,000.
    • CyberDaily reported that the hackers posted this price tag on a dark web forum on May 28.
  • Accuracy
    • Approximately 560 million users globally were affected by the hack
    • A class action lawsuit was filed against Ticketmaster and Live Nation the day after the report of the data breach.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (85%)
    The article contains an appeal to authority and a potential dichotomous depiction. The appeal to authority is present when the author mentions that the Australian Broadcasting Network reports that the country's Department of Home Affairs is aware of the cyber incident and is working with Ticketmaster. This implies that since an official source like a government agency is involved, there must be some truth to the allegations. Additionally, there might be a dichotomous depiction when describing Live Nation as controlling virtually every aspect of the industry or suffocating competition. This could suggest that either Live Nation is highly successful and powerful or that they are monopolistic and anti-competitive, presenting a false dilemma.
    • . . . the country’s Department of Home Affairs is aware of the cyber incident and is working with Ticketmaster.
    • Live Nation, which has for years denied that it is violating antitrust laws, said it would defend itself against the “baseless allegations.”
    • The Australian Broadcasting Network also noted in a separate report that the country’s Department of Home Affairs is aware of the cyber incident and is working with Ticketmaster.
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication