Whistleblowers Expose Quality Control Issues at Boeing and Its Suppliers: Pressure to Downplay Defects

Wichita, Kansas United States of America
John Barnett reported large portions of Dreamliner fuselages went missing without a trace at Boeing South Carolina, with supervisors discouraging employees from reporting these missing parts to the FAA
Merle Meyers found workers used unauthorized forms to recover scrapped parts at least 23 times over a 15-year period, and employees were disposing of associated paperwork and shipping crates
Pressure to downplay defects or ignore them altogether in order to meet production deadlines
Santiago Paredes discovered issues around the same aircraft door panel that flew off in an Alaska Airlines flight in January while inspecting Boeing's 737 Max fuselages
Whistleblowers Merle Meyers, John Barnett, and Santiago Paredes allege quality control issues at Boeing and its suppliers
Whistleblowers Expose Quality Control Issues at Boeing and Its Suppliers: Pressure to Downplay Defects

Title: Quality Control Concerns at Boeing and Its Suppliers: A Whistleblower's Perspective

In a series of shocking revelations, multiple whistleblowers have come forward with concerns about quality issues at Boeing and its suppliers. These individuals, who have worked for companies like Spirit AeroSystems and Boeing itself, allege that they were pressured to downplay defects or even ignore them altogether in order to meet production deadlines.

One such whistleblower is Merle Meyers, a former quality manager at Boeing. According to Meyers, he found that workers had used an unauthorized form to recover scrapped parts at least 23 times over a 15-year period. In addition, employees were disposing of associated paperwork and shipping crates in some cases.

Another whistleblower, John Barnett, worked at Boeing South Carolina's Material Review Segregation Area (MRSA). Here, large portions of Dreamliner fuselages went missing without a trace. Supervisors reportedly discouraged employees from reporting these missing parts to the Federal Aviation Administration (FAA).

Santiago Paredes, a former quality manager at Spirit AeroSystems, also spoke out about the pressure to downplay defects he found while inspecting Boeing's 737 Max fuselages. Paredes often discovered issues around the same aircraft door panel that flew off in an Alaska Airlines flight in January.

These whistleblowers' stories paint a troubling picture of a culture that prioritizes speed over quality within the aviation industry. It is essential to note that these allegations have not been independently verified, and Boeing has yet to comment on the specific claims made by these individuals.

Who: Merle Meyers, John Barnett, Santiago Paredes

What: Quality control issues at Boeing and its suppliers

When: Over a period of several years, with some incidents dating back to around 2015

Where: both at Boeing facilities and at the supplier Spirit AeroSystems in Wichita, Kansas

Why: Pressure to meet production deadlines and downplay defects or ignore them altogether.

How: Through the use of unauthorized forms, disposal of paperwork and shipping crates, and pressure from management.



Confidence

85%

Doubts
  • Boeing has yet to comment on the specific claims made by these individuals
  • The allegations have not been independently verified

Sources

88%

  • Unique Points
    • Santiago Paredes, a former quality manager at Spirit AeroSystems, spoke out about pressure to downplay defects he found while inspecting Boeing’s 737 Max fuselages.
    • Paredes often found problems around the same aircraft door panel that flew off in an Alaska Airlines flight in January.
    • Paredes left Spirit in mid-2022 due to concerns about quality and pressure from management.
    • Former employee Santiago Paredes is one of several whistleblowers who have spoken out about quality issues at Boeing and its suppliers.
  • Accuracy
    • ]The missing fuselage section consisted of the back four rows of passenger seating, bathrooms, meal prep area, flight attendant seating, and rear exit doors[
    • Sections 47 and 48 of a Boeing Dreamliner fuselage went missing from the Material Review Segregation Area (MRSA)
  • Deception (70%)
    The article contains selective reporting as it only reports on the defects found by Santiago Paredes without mentioning any potential improvements or efforts made by Spirit AeroSystems to address these issues. The article also uses emotional manipulation through the use of phrases like 'recipe for disaster' and 'very uncomfortable when I fly on one of them' to create a sense of fear and unease in the reader.
    • If quality mattered, I would still be at Spirit,
    • It’s a recipe for disaster,
    • Working at Spirit, I almost grew a fear of flying,
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

95%

  • Unique Points
    • Sections 47 and 48 of a Boeing Dreamliner fuselage went missing from the Material Review Segregation Area (MRSA) of the Charleston, South Carolina, 787 assembly plant around 2015.
    • MRSA was a place for malfunctioning airplane parts and defective personnel at Boeing South Carolina.
  • Accuracy
    • ]Sections 47 and 48 of a Boeing Dreamliner fuselage went missing from the Material Review Segregation Area (MRSA) of the Charleston, South Carolina, 787 assembly plant around 2015.[
    • A large portion of a Dreamliner’s fuselage went missing without a trace in the MRSA area.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (100%)
    None Found At Time Of Publication
  • Site Conflicts Of Interest (100%)
    None Found At Time Of Publication
  • Author Conflicts Of Interest (100%)
    None Found At Time Of Publication

96%

  • Unique Points
    • Boeing's Material Review Segregation Area functioned as a purgatory for blacklisted quality managers.
    • A large portion of a Dreamliner’s fuselage went missing without a trace in the MRSA area.
    • Supervisors at Boeing discouraged employees from reporting missing non-conforming parts to the FAA.
  • Accuracy
    • No one determined what happened to the missing fuselage section.
  • Deception (100%)
    None Found At Time Of Publication
  • Fallacies (100%)
    None Found At Time Of Publication
  • Bias (95%)
    The author uses language that depicts Boeing's supervisors in a negative light and implies they are breaking the law by ignoring missing parts. The author also mentions that employees were terminated for refusing to ignore missing parts, which could be seen as an attempt to suppress the truth.
    • But there were no signs anywhere of the missing 47-48 section, or hundreds of other parts that had gone missing from MRSA.
      • No one burst out laughing, but it wasn’t because they were taking him seriously.
        • Once, a human resources officer asked him to look over a ‘weak’ performance improvement plan the company had used to terminate William Hobek, another quality manager who had refused to ‘pencil whip’ the lost section 47-48. The HR officer confided that he’d been feeling uneasy about the justifications corporate was using for the firing.
          • We’re not going to report anything to the FAA.
          • Site Conflicts Of Interest (100%)
            None Found At Time Of Publication
          • Author Conflicts Of Interest (100%)
            None Found At Time Of Publication

          97%

          • Unique Points
            • Merle Meyers found that workers had used an unauthorized form to recover scrapped parts at least 23 times over 15 years.
            • In 2021, Meyers' team identified multiple instances in which employees removed parts from receiving areas before those components could be inspected. In one case, an employee disposed of the associated paperwork and shipping crates.
          • Accuracy
            • In the article, Merle Meyers found that workers had used an unauthorized form to recover scrapped parts at least 23 times over 15 years. However, in one of the other articles it is mentioned that Santiago Paredes often found problems around the same aircraft door panel but no mention is made of using unauthorized forms to recover scrapped parts.
            • In another article, sections 4 and 8 of a Boeing Dreamliner fuselage went missing without a trace in the MRSA area. There is no mention in the main article about any missing fuselage sections.
          • Deception (100%)
            None Found At Time Of Publication
          • Fallacies (100%)
            None Found At Time Of Publication
          • Bias (100%)
            None Found At Time Of Publication
          • Site Conflicts Of Interest (100%)
            None Found At Time Of Publication
          • Author Conflicts Of Interest (0%)
            None Found At Time Of Publication